Last Updated: 18-08-2024

1. Introduction

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website bastavala.com and use our services.

By using our Site, you agree to the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our Site.

2. Information We Collect

We collect several types of information from and about users of our Site, including:

      2.1 Personal Information: Information that identifies you personally, such as your name, email address, phone number, and billing address, which you provide when you create an account, make a purchase, or contact us.

      2.2 Payment Information: Payment details such as credit card information are collected through our secure payment processor when you make a purchase.

      2.3 Usage Data: Information about how you interact with our Site, including your IP address, browser type, operating system, and browsing activities.

      2.4 Cookies and Tracking Technologies: We use cookies and similar technologies to collect information about your interactions with our Site to improve user experience and for marketing purposes.

3. How We Use Your Information

We use the information we collect in the following ways:

      3.1 To Process Transactions: To process and fulfill orders, including sending order confirmations and shipping updates.

      3.2 To Improve Our Site: To analyze usage patterns and enhance the functionality and user experience of our Site.

      3.3 To Communicate with You: To send you newsletters, marketing communications, and respond to your inquiries.

      3.4 To Personalize Your Experience: To customize content and recommendations based on your preferences and browsing history.

      3.5 To Comply with Legal Obligations: To comply with applicable laws, regulations, and legal processes.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with:

      4.1 Service Providers: Third-party service providers that help us operate our Site, process payments, and deliver orders. These providers are bound by confidentiality agreements and are only permitted to use your information as necessary to perform their services.

      4.2 Legal Authorities: If required by law or to respond to legal requests, enforce our policies, or protect our rights and safety or those of others.

      4.3 Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Your Choices

You have the following rights regarding your personal information:

      6.1 Access and Correction: You can access and update your personal information by logging into your account or contacting us.

      6.2 Opt-Out: You can opt-out of receiving marketing communications by following the unsubscribe instructions provided in the emails or by contacting us.

      6.3 Cookies: You can control cookies through your browser settings. Note that disabling cookies may affect the functionality of our Site.

7. International Data Transfers

If you are located outside India and choose to use our Site, your information may be transferred to and processed in India and other countries. By using our Site, you consent to such transfers and processing.

8. Children’s Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on our Site and updating the “Last Updated” date. Your continued use of our Site after changes to the Privacy Policy constitutes your acceptance of the revised policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

bastavala.com
Charkop, Kandivali, Mumbai, Maharashtra, India
care@bastavala.com
8928199877